Thinkingone,
I was wondering if you have any update on the ITIL workshops that you were planning to start.
Bee

Hi guys,

Just happen to write and clear the ITIL v3 Foundations from a prometric centre.

Studied all by myself and scanned eBay dumps. Helped to pass with flying colors.
(80%)

Feel free to PM me, if you need any help.

- Hem

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Like you - a Canadian .. but still DESI

Hi Thinkingone,

Could manage to start the ITIL venture ? please advise.

Please guide about the career options for IPSR /IPRC in toronto ?

Would appreciate ur help .

Already posted a querry but no reply so trying here....

Thanks in advance !!

Hi Hem,

I would like to persue ITIL V3 Certification. I am in the IT industry but have no idea about the preparation for ITIL. Do you mind giving me your contact info or email so that I can ask you some questions related to the preparation?

Thank you in advance for reply..

Hemal

sorry.posting is for new topic

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The best way to find yourself is to lose yourself in the service of others.”
Mahatma Gandhi

Hi,
Could anyone please share info on courses available for ITIL certification?
I am interested to take a course if it is reasonably priced and fits my schedule.

Hi sdpatil80

Hi,

There are 3 levels
level 1 - Foundation (V3) - this will familarize you with the Service management concepts and terminology and open up the window for further level. this certification is the criteria for the next level.

Level 2 Practioners : This is where most of the action is .
It connsists of four sub certs which can be individually taken. Depending upon ur current work profile you can choose one or more and complete it. 5 days course each.

Plan & Improve - Deals with Capacity Planning and availability (IPPI)
Agree & Define - Deals with Financial part of service management (IPAD)
Support & Restore - Incident and problem management (IPSR)
Release & Control - Configuration change & release management (IPRC)

IPSR and IPRC more in demand.


Level 3 ITIL Master : After a few years of service management experience....


Hope this helps and All the best !!!