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aj55
Member since: Aug 04

Posts: 7
Location:
Post ID: #PID

Posted on: 12-08-04 14:02:50

hello all,

recently i received huge phone bill from bell for my home phone. some long distance ISD number appeared in my bill which i did not call from my phone. after enquiring with Bell, i understood that it was due to some auto dialing from my Home PC modem. Now I am not ready to pay for this extra amount which is around $130. can u comment pls? wht should i do? is it fair that i change my phone service with out paying this bill?

bighead
Member since: Jun 04

Posts: 285
Location:
Post ID: #PID

Posted on: 12-08-04 14:11:41

if its an autodailer program, then you are screwed... you are stuck with the bill because one way or another, the calls were placed from your phone after the program was authorized to make the connections (its the stupid popup that asks to install itself etc etc and says something like "by clicking yes you agree to the terms and conditions)...

part of those conditions state the dailer has access to make calls on your line...

if you dont pay the bill it will be sent for collections and eventually show up on your credit report...

best option is, lodge a complaint with bell, suck it up, pay the bill and get adsl... oh and dont surf porn sites that are free

YoursTruly
Member since: Jul 04

Posts: 274
Location: Brampton
Post ID: #PID

Posted on: 12-08-04 14:17:24

Hi aj55,

I have been reading about this scam in the Toronto Star. Here is the link to the what I believe to be the latest article on this issue. Hope it would help.

http://www.thestar.com/NASApp/cs/ContentServer?pagename=thestar/Layout/Article_Type1&c=Article&cid=1086991809590&call_pageid=970599109774&col=Columnist969907621156

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smartguy
Member since: Aug 03

Posts: 446
Location: CaNaDa
Post ID: #PID

Posted on: 12-08-04 14:39:10

Quote:
Orginally posted by aj55

hello all,

recently i received huge phone bill from bell for my home phone. some long distance ISD number appeared in my bill which i did not call from my phone. after enquiring with Bell, i understood that it was due to some auto dialing from my Home PC modem. Now I am not ready to pay for this extra amount which is around $130. can u comment pls? wht should i do? is it fair that i change my phone service with out paying this bill?

First of all, its proved that calls were from ur home so u have to pay. now if u thinking by changing phone company u will get rid of 130 bucks, its not advisable. if u dont pay bill it will effect ur cradit histor which will defenately cause trouble to u in futuer
secondly, stop using that all stupid dial up connections. u pay $10/month to them n pay 100 to other. i had a same problem year ago while using some stupit dial up connection. it was using 411 every time.

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Skywalker
Member since: Aug 04

Posts: 91
Location: Oakville
Post ID: #PID

Posted on: 13-08-04 11:38:52

I would agree with the rest ....... pay the bill .... for the fact that the amount is too small to have your credit spoiled. However, keep talking to Bell about this and make sure you send a copy of your letter to multiple offices at Bell so as to establish a certain accountability .

I have had alomst a similar issue in the past..... and eventually after talking to a C.S. Supervisor had the amount creditied back. $130 is your hard earned money.....

Best of Luck.

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wisernow
Member since: Apr 04

Posts: 313
Location: 43° 54' N, 78° 6' W
Post ID: #PID

Posted on: 13-08-04 15:13:07

Quote:
Orginally posted by bighead

if its an autodailer program, then you are screwed...

Sorry for being ignorant but can someone shed some more light about this "autodialer" thing? What is it and how does it work? How to prevent it?

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wisernow

rajcanada
Member since: Jul 03

Posts: 2713
Location: Kitchener, ON
Post ID: #PID

Posted on: 14-08-04 05:00:48

I think this link can give you an idea of what autodialler is

http://www.vnunet.com/features/1144979

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Contributors: bighead(3) wisernow(2) rajcanada(1) aj55(1) tranquiliser(1) Kap(1) YoursTruly(1) axxon(1) smartguy(1) Whistler(1) Skywalker(1)

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