Quote:
Originally posted by tamilkuravan
Dudes,
It was dumb but then coming to think of it, they might have even been deaf and dumb.
When I posted the same status in my FB page, I got feedback from my friends that even in Chennai KFC, this is the staffing person.
I would invite CD's in other cities such as Mumbai, Delhi etc.. to inform if this is prevalent in their cities too.
Jai Hind !
Murali Krishna
You might as well need to use 'Deaf and Mute' (please do) as 'Dumb' is an archaic term that is considered highly offensive. It is still to be seen if they are really dumb. In any case, calling someone dumb is not a good idea at all.
Anyway! Going back to the topic. I really think if they can work, they are given a due chance and opportunity to do so. May be this experiment is for the low traffic businesses. I am not sure if high traffic areas have people that are patient to be served by 'deaf and mute' people in a rather slow speed of service.
Here in Canada, some of the Retail businesses are already practicing it. I remember seeing some similar employees at one of the neighborhood Rogers Video store couple of years ago. They had a programme for special need kids, where the latter were allowed working in the store for a day or two in a week. I found the customers were always courteous and patient to these 'special' employees.
Not sure how is it in India, and if they are being treated well in such a scenario.
A sensitive subject, indeed.
Quote:
Originally posted by tamilkuravan
Dudes,
It was dumb but then coming to think of it, they might have even been deaf and dumb.
When I posted the same status in my FB page, I got feedback from my friends that even in Chennai KFC, this is the staffing person.
I would invite CD's in other cities such as Mumbai, Delhi etc.. to inform if this is prevalent in their cities too.
Jai Hind !
Murali Krishna
In my view point, if they did not understand your verbal order and asked you to point it on the menu , they followed a standard procedure. A smart thing to do than bringing wrong order to the customer.
In case it happens with you more than once , then you might conclude them being dumb. Try visiting again..
In Wal-Mart, I have seen 'people of special needs' working at the entrance where they greet or put sticker on the stuff you are taking inside the store. Sometimes the provincial govt encourage employers to employee such persons and also contributes a part of their salary.
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A Delhite in Toronto
We see kindness everywhere - same as we see other emotions.....
I have seen autistic kids working at Staples - for stocking and generally greeting people. I do know of a firm in GTA - that is owned by a paraplegic and employs home bound people for call centre kind of computer jobs.
To be impressed - is natural.... There is a rush of positive emotions that rush through people when they witness such acts - I had made a point to write an appreciative mail to Staples for hiring that kid....
However, to use such a powerful and strong emotion to such negative impact ..... Tch tch.... Why???
Good to know that some North American companies are doing things in India for social cause. Hope Indian companies/businesses follow same.
It is not really a big deal and Canada has better system to address needs of such people unlike welfare programs in India ( where most of the money is eaten by the middle people).
Location: God's own country
Posted on: 07-05-14 05:34:32
Wow !
So Canada has not changed since I left in March 2011. Any way no poster in this forum would agree that Canada also has racism.
To reply to a poster, KFC runs as franchises in India and it will be a local guy who is a owner. So it is up to the owner to decide whom he has to staff.
Since the same is also practiced in KFC Chennai, may be the KFC India branch may include this in their CSR (Corporate social responsibility) activities.
Have to see if McDonalds India also does this. I will post in my FB page and revert.
Murali Krishna.
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I am a Gents and not a Ladies.
I do not know ... what do you mean racism. If it is a prejudice, discrimination against someone who is from different community, place, region and a belief that one's own people ( people belong to their community, caste, region etc) are superior ......... then I see that is more prevailing in India than Canada.
Of course the so called racism is there in entire human history which can't be eliminated and it is in every part of the world. But certainly I see it more in India than in Canada or USA. So let us not bring the racism into discussion and start comparing.
