Missing PR card


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saisanthosh   
Member since: Jul 09
Posts: 6
Location:

Post ID: #PID Posted on: 23-07-09 18:19:44

Hi everyone,

I landed in Canada along with my wife and 3 year old son in June 2009. We stayed in our friends house for 10 days, applied for SIN cards for three of us and went back to India. We gave our friends home address for the PR and SIN cards to be posted. After 3 weeks my friend received SIN cards for three of us. But only two PR cards were posted and my son's PR card was not received. we waited for nearly a month for my son's PR card but it is still not sent. I tried to contact the toll free number given in CIC website but it is not accessible from outside Canada. I contacted my agent with whom I applied for PR but they said they deal upto landing only. I am worried about my son's PR card as I am not in Canada now and not sure how to deal with this.

Please let me know what to do and whom to contact.

Any help is much appreciated.

Thank u very much in anticipation.

Regards,
SS



pratickm   
Member since: Feb 04
Posts: 2831
Location: Toronto

Post ID: #PID Posted on: 23-07-09 20:59:06

Quote:
Originally posted by saisanthosh
But only two PR cards were posted and my son's PR card was not received. we waited for nearly a month for my son's PR card but it is still not sent. I tried to contact the toll free number given in CIC website but it is not accessible from outside Canada. I contacted my agent with whom I applied for PR but they said they deal upto landing only. I am worried about my son's PR card as I am not in Canada now and not sure how to deal with this.

You have a couple of options -
1. Find a way to call the CIC service number in Canada.
You may be able to do so my connecting to a phone service in Canada and then dialing that number - I don't know how though - I'm sure it is possible because I get telemarketing calls from India from a local number.
2. Hire a certified legal representative to represent you and have him/her handle the case with CIC.
3. Either you or your wife come to Canada and handle the case yourself.
This is the simplest and the best option, but requires travel and time off from your work.


-----------------------------------------------------------------
"Mah deah, there is much more money to be made in the destruction of civilization than in building it up."

-- Rhett Butler in "Gone with the Wind"


saisanthosh   
Member since: Jul 09
Posts: 6
Location:

Post ID: #PID Posted on: 24-07-09 15:48:52

Hi pratickm,

Thanks for u r concern in giving reply.

However I would like to know if there is any other option to sort this without physically coming to Canada and not hiring a lawyer. These are expensive options and as everyoneelse already we spent somuch money in the process of getting PR. I tried calling CIC number in all the possible ways I know and no luck.

Is there anyone who had experienced the same situation as us i.e not receiving one of the family members PR card in post.
I think it is their responsibility to send the PR cards in post if everything is done correctly. And I assume as me and my wife got our cards in 3 weeks we did the procedure in the right way. I am just wondering how can they miss one card that too of a three year old kid.

Please let me know as I am totally upset with my son's card being missing.

All suggestions are more than welcome.

Regards,
SS.



pratickm   
Member since: Feb 04
Posts: 2831
Location: Toronto

Post ID: #PID Posted on: 24-07-09 16:44:32

Quote:
Originally posted by saisanthosh
However I would like to know if there is any other option to sort this without physically coming to Canada and not hiring a lawyer. These are expensive options and as everyoneelse already we spent somuch money in the process of getting PR. I tried calling CIC number in all the possible ways I know and no luck.

The issue is that CIC will not discuss anyone's case without proper authorization.
Therefore, for your son's case, either you/wife will need to call or a legal representative.
You may fill out form IMM 5476 [Use of a Representative] and denote a Canadian resident as a representative and have that person phone CIC to ask for status.
The form is available at-

http://www.cic.gc.ca/english/pdf/kits/forms/IMM5476E.PDF

One other option is to try faxing the following information to (514) 496‑8670:
surname and given name
Client ID number (if available)
date of birth
home address
telephone number
email address (if applicable)

I'm not sure if you'll get a response, but no harm in trying.

Quote:
I think it is their responsibility to send the PR cards in post if everything is done correctly.

Yes and no.
On your end, you have not followed the correct process either.
You returned immediately upon landing without collecting your PR cards.
If that was your intent from the outset, you should have notified the immigration officials at the port of landing and asked them not to apply for your PR Card.
When you are ready to move to Canada permanently, then get Travel Documents for all family members, come to Canada, and then ask them to generate PR Card.

I'm sure they didn't do this on purpose, most likely the card got lost or misdirected in the post.


-----------------------------------------------------------------
"Mah deah, there is much more money to be made in the destruction of civilization than in building it up."

-- Rhett Butler in "Gone with the Wind"


jonav   
Member since: Apr 07
Posts: 458
Location:

Post ID: #PID Posted on: 24-07-09 16:45:38

I don't want to disappoint you but it could be a possibility that your son's PR card is not made yet and the CIC may inform you it wasn't made because photo specification wasn't correct. I've noticed few cases where parents got cards and kids did not (it happened with us too). But please don't assume this is the case, wait for the card if it doesn't arrive they'll reply you for sure the reason PR card was not issued. I'm not sure for calling them but is there a way to e-mail them, may be you can e-mail.

Jona





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