Posted on: 06-02-06 13:33:41
I did like to know if someone has bought an electronic item from ebay and if comes with manufacturer warranty (whenever the seller claims so).
I recently bought a sony camcorder and the item description said that it was brand new with manufacturer warranty. However when I opened the box and read the warranty terms and condition, it says I need to have a sales invoice to claim warranty. I have requested the same from my ebay seller and awaiting reply from him. Meanwhile can anybody throw some light on this kind of transaction. Is is a gray market item that I just bought? Was i duped?
Quote:
Orginally posted by picaso
I did like to know if someone has bought an electronic item from ebay and if comes with manufacturer warranty (whenever the seller claims so).
I recently bought a sony camcorder and the item description said that it was brand new with manufacturer warranty. However when I opened the box and read the warranty terms and condition, it says I need to have a sales invoice to claim warranty. I have requested the same from my ebay seller and awaiting reply from him. Meanwhile can anybody throw some light on this kind of transaction. Is is a gray market item that I just bought? Was i duped?
It all depends who the seller is. If it was a private seller, you need to contact them for the receipt or report the matter to eBay. Don't know how much they'd be able to help you.
-----------------------------------------------------------------
SS
Reiki Grand Master
